Newsheadlines continually show us that we are a hugely heterogeneous country. While we may talk about our demographic dividend, we surely have a huge population of elderly people, many of whom are excluded from the growing variety of financial services. The biggest population lacking access to general financial services, and particularly digital financial services, is obviously those in the rural areas.
The large number of initiatives by the government of India – both central government and state governments – are surely making a difference. I have one thing that I see that we should be trying out to maximizing the coverage.